by Sashe-Leigh Padiachy and Ursula Dietrichsen
What could be a more stressful experience than signing up for a service online? We know that many of us go through phases of confusion and frustration, unsure of what to expect and often getting stuck on a single step — ultimately abandoning the process entirely.
To help you avoid this when you sign up for a WIRUlink uncapped wireless or fibre internet service, we've created a straightforward guide below. Our online sign-up process has been strategically designed to be quick and hassle-free, ensuring you know what to expect without any delays.
In this article, we'll walk you through each step of the online sign-up process, from selecting the right package to double-checking your fees. Follow these steps, and you'll enjoy WIRUlink's fast, reliable and affordable uncapped wireless or fibre internet in no time.
Begin by doing a simple coverage check to see whether you have WIRUlink services available in your area.
Try to drop the pin on the roof of the house or building you are enquiring for. This will give a more accurate coverage result.
Great! You just completed the coverage check, now you can decide which WIRUlink service you'd like. Whether you're looking for wireless internet or fibre, we have options tailored for you.
If you need internet for multiple users or heavy usage, and fibre is available in your area, it's often the best choice. However, if you're in an area without fibre access or have lighter internet needs, wireless internet can be a more practical and cost-effective solution.
Now you can select the package that best suits your speed and pricing needs. WIRUlink has a variety of options available so that you can get fast internet without breaking the bank.
If you're unsure about what speed to select, pop our Support team a quick WhatsApp for some guidance.
Choose the contract term that works best for your current financial situation. We offer flexible terms to suit your needs — the three options include Monthly, 12-Month or 24-Month contract terms.
All three terms give you the same service — the only difference is how long you're committing for. Pick the one that matches your plans rather than the one that looks cheapest at first glance.
Selecting the right router is crucial for optimal performance. You can decide to use your existing router at no extra cost or choose a new router.
We suggest the Mikrotik hAP ac2 Router, which offers flexibility and allows for future upgrades.
We highly recommend the Advanced Warranty, which includes lightning and power surge protection, for only R63.13 (including VAT). This small investment ensures protection and peace of mind in case of unforeseen damage.
You can view the WIRUlink Advanced Equipment Warranty T&Cs here.
Selecting the Advanced Warranty will protect your router and outdoor radio during lightning seasons, which is usually one of the main reasons for equipment replacements.
This step would include your standard personal information and any important supporting documentation.
Have your ID, bank statement and other supporting documents saved on your device before you reach this step — it keeps the whole thing down to a couple of minutes.
Double-check the fees to ensure they match your selections. You're welcome to review your contract before placing your order. Once confirmed, simply place your order and start enjoying WIRUlink internet!
Your costs are shown three times before you place the order, so there's never a surprise waiting at the end of the process.
Signing up for our internet packages is a breeze. However, we want to ensure your experience is even smoother. Here are some vital tips to guarantee a smooth sign-up process.
We understand that online processes can be tricky. That's why our sales representatives are always ready and willing to help. If you get stuck at any point during your sign-up, give us a call or send us a WhatsApp on +27 10 595 0000.
We believe in speaking to people, not robots. Contact us today and enjoy Fast, Reliable and Affordable uncapped internet with WIRUlink!
Our sales team is on standby to walk you through any step of the sign-up process — no bots, no call queues, just a real person.
WhatsApp +27 10 595 0000