How it works
The sooner you book your equipment move with us, the sooner we can get it installed at the new home or business address to ensure that you are online by the time you move in.
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Let us know you're moving
Send an email, or WhatsApp to your WIRUlink Account Executive, to inform them of your relocation. If you can't recall who this is, we'll find out for you. Call us on 010 595 0000.
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We check coverage at the new address
Your Account Executive will then do a coverage check for your new address to make sure our wireless services are available in that area. You will also be provided with an Equipment Move brochure that explains the process, costs and Terms & Conditions.
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You receive the application link
After a successful desktop remote coverage feasibility an Equipment Move Application link will be sent to you by your Account Executive.
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We schedule the move
Once you have sent us the completed Equipment Move Application form and our Accounts Department confirmed receiving the proof of payment, we'll schedule a date and time for removal of equipment at the old address and installation at the new address by our friendly team.
