Why Choose Fibre in Mdlelanga?

Frequently Asked Questions

What is fibre internet?

Fibre internet uses fibre optic cables to transmit data as pulses of light, resulting in a faster and more reliable connection compared to traditional copper cables.

How is fibre different from ADSL?

Fibre is significantly faster and more reliable than ADSL, which uses older copper telephone lines.

What are the benefits of fibre?

The main benefits of fibre are higher speeds, lower latency (less lag), greater reliability, and the ability to handle multiple devices at once without a drop in performance.

What is the difference between an FNO and an ISP?

An FNO (Fibre Network Operator) lays the physical fibre cables, while an ISP (Internet Service Provider) like WIRUlink provides the internet service to your home or business over the FNOs network.

How do I know if I can get fibre in my area?

You can check for fibre coverage in your area on the WIRUlink website.

What speeds can I expect with fibre?

WIRUlink offers a range of speeds to suit your needs, from fast to ultra-fast.

Is fibre internet affected by the weather?

No, fibre optic cables are not susceptible to weather-related interference like older technologies.

What does "uncapped" mean?

Uncapped internet means that you can use as much data as you want without having to worry about running out.

What does "unshaped" mean?

Unshaped internet means that your internet traffic is not prioritized, so you will experience the best possible speeds for all your online activities.

What is latency?

Latency is the time it takes for data to travel from your device to a server and back. Lower latency is better for activities like online gaming and video conferencing.

How long does it take to get fibre installed?

Installation times can vary, but WIRUlink will keep you updated throughout the process.

Do I need a new router for fibre?

Yes, you will need a fibre-compatible router. WIRUlink can provide you with a pre-configured router.

Can I use my existing phone number with fibre?

Yes, in most cases, you can keep your existing phone number when you switch to fibre.

Can I upgrade or downgrade my fibre package?

Yes, with WIRUlink, you can upgrade or downgrade your package with one month's notice.

What are the contract options for WIRUlink fibre?

WIRUlink offers month-to-month, 12-month, and 24-month contract options.

How do I pay for my WIRUlink fibre?

WIRUlink offers various payment options for your convenience.

What happens if I have a problem with my fibre connection?

You can contact the WIRUlink support team, who are available from 7 am to 11 pm, 365 days a year.

Is fibre better than LTE or 5G?

While LTE and 5G are great for mobile connectivity, fibre generally offers more stable and consistent speeds for a home or business connection.

Can I use fibre for my business?

Yes, WIRUlink offers a range of business fibre solutions.

Why should I choose WIRUlink as my fibre provider?

WIRUlink is a trusted and reliable provider with a commitment to offering fast, affordable, and high-quality fibre internet with exceptional customer support.